Knowledge-based management lays the foundation for Ahola’s administration

The administration of Ahola Group has developed tremendously from the 1980s to the present day. The company has transitioned from manual processes to modern data-driven information management, which plays a key role in strategic decision-making.

 

A knowledge-based management philosophy has laid the foundation for Ahola Group’s business. It also established the framework for the company’s governance structures, the systematic development of which began in the 1980s. Since the company’s unique way of operating significantly differed from the conventional operating model of that time, all administrative and other processes had to be tailored to meet the company’s needs.

 

For example, instead of using terminals, the company integrated the pickup, main freight and distribution of goods into a single process.

 

Initially, administrative tasks involved basic accounting, monitoring business operations and supporting operational functions. As the business expanded into the Nordic countries, the administrative requirements also increased. The key areas that emerged were management of transport documents and close cost monitoring.

 

Digitalization streamlined processes

 

Ahola Group adopted its first computer, as well as an invoicing program, at the turn of 1984–85. This marked the company’s first step towards a digital operating environment, which has completely transformed the company’s administrative operating models over the decades.

 

Digitalization significantly advanced and accelerated the Group’s administrative processes in the 1990s. Telex technology, similar to fax, enabled more efficient communication in international traffic, and the launch of websites opened up a new way to reach customers and partners.

 

At the same time, Ahola’s own digital transport management system, Attracs Online, was introduced. It improved the operational efficiency of transports and accelerated the flow of information.

 

New systems support knowledge-based management

 

In the 2000s, the development of Ahola Group’s administration has focused on the integration and automation of IT systems. ERP systems, HR and payroll software, and the utilization of cloud services have improved work efficiency and enabled better analysis of business data. New regulations such as the GDPR have also underscored the importance of information security.

 

Technological development has not stopped. Ahola Group has continuously invested in new solutions and automated processes, which increase the availability of data to support decision making. Continuous development creates the framework for enabling more environmentally friendly transports.

 

Administrative development supports future growth

 

Ahola Group’s administration plays a key role in the company’s business. Knowledge-based management, digitalization and continuous development of systems create a solid foundation for responsible and efficient operational activities.

 

What started with paper book – keeping and manual calculations has evolved into data-driven management that enables better business analysis, development and customer service.

 

Ahola Group continues to develop its administration and ensure that its processes and systems will support the company’s targets also in the future. Continuous innovation and leveraging technology are crucial in the changing operating environment of the logistics industry.